Where can I get your products delivered?

Pour Naturalé offers its services all over India and a few select countries overseas too.

Which is the return and refund policy?

We provide a ‘14-day hassle-free return policy’. Though, at, Pour Naturalé endeavors to provide you with a positive shopping experience each time you shop with us, but, if you are not completely happy with your purchase, you may return it for a full refund of the product’s price.

What are the payment methods accepted by us?

To ease your shopping experience, we offer the following service:
• Card: Visa, MasterCard, RuPay & More
• UPI/ QR: Google Pay, PhonePe & More
• Netbanking: All Indian Banks
• Wallet: Mobikwik & More
• Pay Later: ICICI Bank PayLater

Are there any shipping charges?

We provide free shipping on orders above Rs. 298/-. For orders with lower value, we charge Rs. 40/-.

Why should I buy from Pour Naturalé?

For three simple reasons:
• We offer authentic natural products at the best prices.
• At the comfort of your home, you get to enjoy our products with our easy delivery service.
•You can enjoy a wide selection of unique healthy honey and innovative healthy snacks from our range.

Do you sell your honey in glass bottles or plastic bottles?

We carefully pack our honey in glass bottles and seal them. Glass jars are great for your household use in the future too. Glass bottles are packed carefully to ensure they reach you in perfect shape.

What is your packaging of snacks?

Our snacks are offered in pouches. They are double sealed to ensure they remain fresh and air-tight. They also have a zip-lock inside to ensure you can store a partially completed pouch.

Do you have a phone number I can call for help?

To ease your reach, you can call or Whatsapp us at +91-931-056-2274 or drop an email at contactus@pournaturale.com.

What are the health benefits of Honey?

Since our honey is minimally processed, almost all of the key elements are retained. Antioxidants, enzymes, and minerals such as iron, zinc, potassium, calcium, phosphorus, magnesium, and selenium are abundant in our honey. Vitamin B6, thiamin, riboflavin, pantothenic acid, and niacin are all vitamins contained in honey. Ingesting our honey regularly will strengthen immunity, slow down the aging process, and boost energy. Honey can help heal wounds, sore throat, and even oral disorders such as mouth sores and gum diseases.

What is the lifetime of honey?

Pure honey lasts forever. However, we have to publish a 'Best before' date to confirm to the law of the land. Our honey being fully natural lasts for 18 months.

What is the shelf-life of snacks?

Our snacks are free of artificial preservatives. Therefore they have a short life of 9 months in their packed state. You can check the shelf life on the pouch.

Does honey crystallise?

You may see that honey crystallises in cold weather - this is perfectly normal for pure honey. Place the honey container in warm water (hot water might damage the glass bottle) for 8-10 minutes. Honey will return to its earlier liquid form.